We keep the collection narrow. Most of what we store comes directly from you, and the rest is standard technical information that any web server records to stay online and secure.

• Information you send us When you write through the contact form or by email, we receive your name, email address, phone number if you include it, and the content of your message. We use this only to answer your question and to keep a record of the conversation.
• Technical data recorded automatically Our hosting environment logs the browser type, device category, approximate region, referring page, and timestamps of your visit. These entries help us detect abuse, fix broken pages, and understand which learning modules are actually being read.
• Cookies and analytics We use a small number of cookies to remember basic preferences and to measure aggregate traffic. Analytics data is reviewed in summary form and is not used to build personal profiles or to target advertising.
• Why we process this data The purposes are limited: responding to your enquiries, keeping the site available and secure, improving the clarity of our educational content, and meeting the record-keeping duties that apply to us as an institute based in Austria.
• Sharing with service providers We rely on a hosting provider, an email service, and a form-handling tool to operate the site. These processors only see the data needed to perform their task and act under contract. We do not sell personal information, and we do not pass it to advertisers.
• How long we keep records Messages sent through the contact form are kept for as long as needed to resolve the enquiry and for a reasonable follow-up period. Server logs are rotated on a short cycle. When the retention period ends, the data is deleted or anonymised.
• Your rights You can ask for a copy of the data we hold about you, request corrections, ask for deletion, or object to a specific use. Under the GDPR you also have the right to data portability and to withdraw consent at any time where consent was the basis for processing.
• Children and younger learners Our materials are written for a general audience. If you are under the age required to consent to data processing in your country, please use the site together with a parent or guardian and let them handle any correspondence with us.
• No misleading claims We describe our educational materials as they are. We do not promise employment, certification outcomes, or guaranteed results, and we do not present ourselves as affiliated with organisations we have no relationship with.